Customer Testimonials

See what our customers are saying about Bob Burns Blinds!

 

Cathy (June 2018)

“Our zip door is certainly doing it’s job, stopping the leaf matter from coming into the factory, allowing sunlight and air and not the wind – so we are very happy with it.”

Annette (May 2018)

“Our plantation shutters were installed this morning by a lovely man Norman. They look wonderful, thank you for your service.”

 

Karen (February 2018)

“I wanted to take this opportunity to say thanks to Shane for your vision regarding the finishing touches to the installation of the outdoor blind and flashing. I am so thrilled with the way everything looks now that the flashing has been completed. One of the best Companies I have ever dealt with. I have no hesitation recommending Bob Burns Blinds to family and friends. Many thanks Shane.”

 

W. Whitlock (November 2017)

“Joss was very polite, well presented, very efficient. I’m thrilled with the overall finished product”.

 

Cate, Panorama (May 2017)

“A quick thank you to you both for all your effort in correcting our problem with the new shutter not reasonably matching the existing shutter in the next room.

My dealings with you and your company has been very positive and you clearly understand the importance of good service and quality products.  I thank you for the polite and friendly manner you have treated my request to change the shutter design as I appreciate it was not a simple or cost effective process at your end.

Once again thank you for your great service, I would definitely recommend Bob Burns Blinds to friends and family.”

 

Mrs. Ribbons (February 2017)

“Very happy with the service from the front desk girls, sales to the installer. I love my blinds.”

 

Bruce, Glenelg (December 2016)

“We are very pleased with the blinds installed last week, and just want to pass on our thanks.  The installers John and another man (can’t remember his name, sorry) worked well together as a team, and were very neat and efficient. We really appreciated their work.

Very pleased with our new blinds.”

 

Mark Robertson (December 2016)

“Very professional and great workmanship. A positive experience from start to finish”

Mark has been in business himself for 40 years and felt that he needed to make the phone call to commend Bob Burns Blinds on a job well done. Thanks Mark!

 

Mr Peter Harington of Burnside

“I’m very happy with the customer service and would highly recommend Bob Burns Blinds.”

 

Marg Pedler

“I would like to draw your attention to the outstanding service provided by Kathy. She is the reason why we are not looking any further for a quote. She has shown great passion and attention to detail when I enquired about awnings and blinds. I will be highly recommending your company and the service provided by Kathy to my friends and family and telling them they do not need to look any further!”

 

Mr Moore of Glandore

“I’m very happy with my blinds, they look great. John is a lovely man and did an excellent job of the installation.”

 

Mrs Pearce of Glenelg North

Phoned a couple of times to say how happy she was with our installers Nigel and Jack who did the CM and installations.
28/5 Mrs Pearce phoned to say she was very happy with the work Jack did today. He was clean, tidy, careful and considerate.
30/5 Mrs Pearce rang to say she was happy with the work Nigel did.

 

Margaret Boath of Happy Valley from Lutheran Homes

Glen Boyce who installed my holland blinds and vertical blinds today was a very pleasant and helpful man”.

 

Mr Kevin Francis

Rang to say how absolutely marvellous our fitters were today putting up his awning in the heat. They were excellent and
he cannot speak too highly of them and the way they explained everything.

 

Steve from Cumberland Park

“Thanks for the advice and the quality of work done – very professional”.

 

Mr A Castle of Hallett Cove

“I was very happy with Simon’s installation. Simon was highly professional, polite and efficient.
He made good use of his time and installed the ZipTracks in a timely manner. Very happy overall”.

 

Mrs Plane of Seaton

“I would like to thank you for installing my blinds. The young couple were very efficient and helpful.
Many thanks for the nice discount you gave me, it was most appreciated.”

 

Ron Tebby

“Hi Sandy,

Earlier this year my wife Jude and I decided to generally enclose our pergola area with a system of blinds that would create and enhance a lovely environment for entertaining, greatly reduce the UV aspect and significantly reduce the effects of wind and rain around the pergola area. In other words, create a more user friendly and comfortable area for family and friends without the sometimes annoying climatic factors which are often the cause for last minute function cancellations.
We went through the usual onsite investigations and quotations with several reputable companies we regarded as experienced in this area of outdoor living entertainment, as one does.

I would like to relate to you Sandy, as an Executive Officer, of your company, Bob Burns Blinds & Security, the following :-

(a) Your company was regarded by us as the best scenario to do this project when we considered price, experience, mannerism and attitude and willingness to do some little extras by the person doing the job.

(b) Phil Burns demonstrated excellent knowledge and cooperation with us when performing the initial measuring up. His attitude, willingness to help, agree to little extras, which were important to us and the final quotation, which did involve a little healthy bartering by us, secured your company to do this project.

(c) The suggestion by Phil Burns to use Russell and his assistant Jim as the preferred installers, was as it turned out, a master stroke.

Sandy, this project had some complexities due to the configuration of the pergola posts and surrounding balustrade. The experience, ingenuity, professionalism and general attitude towards this task by Russell and Jim is to be highly commended. Thanks to Phil initially, this project was completed to the highest standards of quality assurance and co operation by all that were involved.

Sandy, Jude and I would like to personally thank you for an excellent job completed by your company and ask that this email be shown to all those involved.

Personal thanks by you to Phil, Russell and Jim would be also appreciated.

We will certainly be recommending your company to all of our friends and look forward to the photo shoot by Andrew Ells of “Fashionline” indicated by Russell in the near future.”

 

Noel Lascelles

“Yesterday morning (31-03-2011) I had three roller shutters installed at my premises.
The installation team were mater of factual in the manner in which they went about their task at all times, but keeping me in the information loop with what I had to know and what to do when battery packs went to stand-by mode, etc. I was impressed with the placement of drop sheets to collect waste that was generated – a professional outlook.
As a Health, Safety & Environmental Manager for mining and exploration houses, I was further extremely impressed about the manner in which they went about capturing waste generated, particularly during the drilling process. Followed up; by a gentle verbal reminder about the possible hazards of walking around bare foot, in as much as while all efforts had been made to capture swarf, not every scarp had been captured.
If personnel on sites that I work at went about their HSE responsibilities such as your installation team, I would I feel and sleep much better at night. Could I please ask of you to pass on my thanks to the two individuals concerned, in a job very well done indeed.”

 

Ms Nancy Wilson

“Many thanks for making it easy Kathy. Please pass my thanks onto Stephen for his detailed & considered work.”
“Many thanks. We are delighted with the blinds and door. The services and follow ups have been exceptional”

 

Kerry Phillips

“The blinds look terrific, I am very happy with them, Thanks”

 

Mrs Frankcom

I would like to express how happy I am with my new awnings. Stephen did an excellent job (2 thumbs up). I will be definitely recommending your services.”

 

Mrs Liddell

“Thanks for a job well done and excellent service from installer.
I’m ecstatic with Simons work and would like him to install my further jobs”.

 

Mr Tippins

“I would like to compliment you on the good stuff (Paul). He was very help full and experienced”.

 

Mrs Daly

“Very happy with the whole job, very good service”.

 

Mr & Mrs Moate

“My husband installed the blinds on the weekend and the result was excellent.
They look great and make the overall window appearance look great.
The staff had terrific customer service skills and were at all times polite and professional”

 

Mrs Butler

“I’m very happy with Natalie’s service and the Sheerweave blinds”.

 

Mrs Marsh

“Thank You for the great job”.

 

Mrs Milburn

“I’m very happy with my repair don’t by Wayne and the quick service”.

 

Mrs Taylor

“Thank you Simon for coming to fix my blind. You did a great job”.

 

Mrs Rosa

“Excellent job, very efficient have nothing but praise for the installers”.

 

Stacey

“Thank you for the blinds and excellent service”.

 

Mrs Sutton

“Thank you for my blinds I am very happy with them”.

 

Ms Mitchell

“Thank you for my blinds, Allan was very nice”.

 

James

“Very happy with installer, Russell was a good tradesman and nice person”.

 

A. Halus

” I was extremely impressed with Norm’s professionalism and workmanship. I love my new plantation shutters and was also very impressed with Kathy’s Customer Service.”

 

Kathy Naliscombe

“Thank you for sorting out the blinds much appreciated. Also I would like to add that the installer whose name was Simon I think was very professional and a great representative of your company

Thank you so much for following through with this issue. I appreciate mistakes are made however in this instance it was Cass who phoned me earlier that week and she selected the time and I phoned and spoke with her the day before installation confirming the 8am start. Again, thank you for your professional service. I hope management appreciate you.